Are you a local restaurant, bar, caterer, or residential customer in the Upstate of SC? You can now place orders for in store pickup and avoid shipping fees.

**Only In Stock Items are available for In Store Pickup

It’s as easy as…

  • Make your purchase online and select Customer Pickup at Checkout.
  • If you entered your email address during your purchase, you will receive an email with your receipt once your order is placed. If your email address is not entered, you will not receive a copy of your receipt until you pick up your item(s) in store.
  • Bring a copy of your receipt and photo ID with you to pick up your order.

Who can pick up my order?

To pick up your order, you need to bring your photo ID as well as the purchase receipt. You can send someone in your place to pick up your order. If you send someone to pick your order up, just inform us who will be picking up your order by calling us at 864-322-8009 or emailing us at custsvc@foodequipmentcompany.com. They will need to show photo ID and a copy of the purchase receipt in order to pick up your order.

When can I pick up my order?

Once your order is received, give us approximately 2 hours to get your order together and ready for you to pick it up. If your order was placed after 3 PM, it will be ready for you to pick up by 12 PM the next business day.

For Items Listed as Taking Orders

If items you ordered are listed as "Taking Orders", those items will need to be ordered. Items listed as "Taking Orders" usually have a turn around time of 7-14 business days until they are received into our warehouse, sometimes the time frame may be longer. Also it is important to note that some of these items may require a freight charge to bring them into our warehouse, if they cannot be added to a stocking order. We will send an email out on orders placed that have these items listed and inform you if any additional freight charges will need to be added when you come to pick them up. To make this process go smoothly, please ensure the proper email address and contact phone number is used during check out.

What are your business hours?

We are open 8 AM to 5 PM Monday through Friday, and closed for the weekend.